lejaHQ is a connected business management platform that brings billing, accounting, payroll, HR, attendance, leave, employee services and operational workflows into one secure workspace.
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FAQ
FREQUENTLY ASKED QUESTIONS
Got questions about lejaHQ?
Find answers about getting started, subscriptions, modules, security, support and how lejaHQ works across your business.
Need more help?
Our support team can assist with product questions, onboarding and technical issues.
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What is lejaHQ?
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Who is lejaHQ designed for?lejaHQ is designed for growing businesses and organisations that want better control over their finances, workforce and everyday operations. It is particularly focused on the practical needs of businesses operating across Pacific markets.
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Can I choose which lejaHQ modules my business uses?Yes. Your organisation can use the modules that match its current requirements and introduce additional modules as the business grows.
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How are the different lejaHQ modules connected?lejaHQ is designed as one connected ecosystem. Authorised information can flow between modules, helping reduce duplicated data entry and maintain more consistent financial, employee and operational records.
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Can I import my existing business information into lejaHQ?Migration options depend on the module and the format of your existing records. Our team can review your data and advise on the safest approach for importing customers, employees, balances and other relevant information.
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Is my organisation’s information kept separate from other businesses?Yes. Each organisation operates within its own controlled tenant workspace. User access is managed through roles and permissions so employees only see the information and functions they are authorised to use.
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Does lejaHQ support local reporting and compliance requirements?lejaHQ includes structured records, reports and workflows designed to support business reporting and employer obligations. Available compliance features may vary by country and module, so our team can confirm what is currently supported for your jurisdiction.
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Can employees access lejaHQ themselves?Yes. Employee self-service features can provide authorised employees with access to services such as payslips, leave requests, personal details and workplace documents.
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Can lejaHQ integrate with other systems?lejaHQ can support approved third-party integrations and API-based connections where required. Integration availability depends on the external system, security requirements and your selected lejaHQ package.
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Is training provided?lejaHQ includes guided workflows, self-service documentation and support resources. Additional onboarding or training assistance can also be arranged depending on your organisation’s needs.
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What happens if I need technical help?Start by searching the lejaHQ help centre and knowledge resources. If the answer is not available, you can raise a support request for assistance from the lejaHQ team.
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Can I try lejaHQ before subscribing?Yes. You can request a trial or product demonstration to explore the platform and determine which modules are suitable for your business.
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How much does lejaHQ cost?Pricing depends on your selected plan, modules, users and any additional onboarding or integration requirements. Visit the Plans page or contact our team for a suitable option.
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Can I upgrade my plan later?Yes. Your organisation can upgrade its subscription or introduce additional modules as its requirements change.
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How do I get started?Choose a plan or request a demonstration. Our team will guide you through workspace setup, module configuration, data preparation and onboarding.
STILL NEED HELP?
We are here when you need us
Explore the lejaHQ documentation for step-by-step guidance or contact our team for help with onboarding, subscriptions, integrations and technical support.
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